Administrators

• How do I provide the eligibility file for my organization?
• What should I do if employees get the “Eligibility could not be verified.” error?
• I just purchased Zeera for Work for my team. How do I get started?
• How can I get Zeera for Work for my team?
• How is the Zeera for Work experience different from the Zeera consumer app?
• What is Zeera?

Employee FAQ

• How does Zeera protect my privacy?
• I already purchased an annual Zeera membership, but want to use my company account instead. What can I do?
• Can I continue using my Zeera membership after I leave my employer?
• I’m new to Zeera. Where can I learn more about what my membership includes?

How to redeem your subscription provided by your employer

• Why am I unable to confirm or verify my coverage during the website enrollment flow?
• Redeem via mobile app
• Redeem via website

Troubleshooting/I received an error

• I already redeemed the subscription through my employer, but the Zeera content is still locked.
• I get the 'Your Email/ID used is not on your organization's eligibility file' error message.
• I get a 'No more memberships can be claimed’ error when trying to sign-up for Zeera.

Contact Support

• Have questions?

Corporate Interest Form

• Interested in Zeera for your Team?