Pathways
- What is a Pathway?
- Do I have to complete all of the session tools before I can move on to the next session?
- Once I've completed my session tools, where can I find them to look back on?
- Can I start my Reflection and come back to it at a later time?
- Can I read the session material rather than listen to the audio?
- Can I leave the session and pick up where I left off?
Events
Membership account and settings
- What do I do if I need a refund?
- How do I switch from a monthly to an annual membership or annual to monthly?
- How do I cancel if I signed up via the Apple Store or Google Play Store?
- Does my membership automatically renew?
- How are memberships billed?
- How do I get a receipt?
Mental health tracking
Navigating the Real app
- What is the difference between web and app experience?
- Receiving an error message?
- I’m not finding the help I need in my Pathway or Moments session. Where can I access additional support?
- How do I navigate between different Real experiences? (menu)
- Where can I submit feedback on the app?
- Is app login the same as web?