Receiving an error message?

So sorry you’re experiencing technical issues! Here’s a quick troubleshooting guide:

1. Ensure you’re connected to wi-fi or cellular data. Some features may not be available without a connection to the internet!
2. Suspend (close out) the app and re-open (i.e. from your iPhone Home Screen, swipe up from the bottom of the screen, navigate to Zeera, and quickly swipe upwards)
3. Log out of your account and log back in (tap the menu on the top right, go to Settings, and scroll all the way down to log out)
4. Delete the app from your phone and re-download it from the App Store

If you have tried these troubleshooting tricks and are still experiencing issues, please contact us at [e-mail]! Please include the device model (ie iPhone 8) and software version (ie iOS 14), as well as including any screenshots of the issue (ie error photo shown here).